FAQs

This is an approximate conversion table to help you find your size. If you have already purchased an item by our brand, we recommend you select the same size as indicated on its label.

WHAT IS MODELSHOP?

We are THE ONE STOP FOR CREATIVES, ENTREPRENEURS, CONTENT CREATORS & MODELS - At ModelShop, we made it easy for you to create your brand identity like a pro all in one place! Uniquely designed & curated for models, creatives, bloggers, influencers & bosses to find all the digital products needed to dominate your filed. ModelShop is created for You!​

Is ModelShop only for models? Although Modelshop started as a service to give tools and resources within the modeling industry, it is not created just for models. Any and everyone can benefit from the tools and resources we provide.

Is ModelShop a modeling agency? 

No, we do not represent models. However, we do provide the tools and resources needed for models; professional, amateur or self represented.

 Is ModelShop for business professionals?  Yes, our goal at ModelShop is provide the tools and resources needed for the creative industry to progress in their business ventures. 

How does ModelShop help influencers/ Content Creators? ModelShop is created with influencers and content creators in mind. Our goal is provide the tools and resources needed for the content creator industry to progress in their careers. We do this by providing much needed premium ebooks, templates, presets and other digital products for your brand and business. We are the one stop shop.

Is ModelShop considered a Black Owned Business/ Female Owned Business? Yes, ModelShop was created by Chanelle Renee, an African American female model turned creative director.

How Can I join ModelShop's community?  We'd love to have you join our community! Simply follow us on instagram @ModelShop.Store 

PURCHASING INFO

How do you ship my purchase? We are a digital products services, so we do not ship physical products. After your payment is processed, you will immediately receive a downloadable file sent to your email, or on the payment confirmation screen after purchased.

Do you offer payments through Paypal? Yes, we offer payments through paypal, as well as Visa, Mastercard and other major credit cards.

Why must I make payment immediately at checkout? In order to benefit from our fabulous digital products, a payment must be made in full. Once the payment is made, you'll receive the downloadable pdf file.

Can I test the product before purchasing? This is a common question, especially with our presets. Unfortunately, since the product is a digital download, there is no way to test the product prior to purchasing.

Can I get a refund? Modelshop offers digital products & unfortunately, because of this, no exchanges are available. However, we do offer a 7-day after purchase grace period to receive a refund in full if you are not satisfied with your purchase. Please contact us at hello@modelshop.store for more details. 

WHAT THE HECK IS A DIGITAL PRODUCT / PRESET??

Digital products are downloadable products that you can use. It is not a tangible option you can hold, but it is still a great value! Think of it like music downloads..you can't pick it up, but it is valuable to you in some way. Our digital products are downloadable templates or lightroom presets that you can usel, customize, and can benefit you in your daily boss life.

I'm lost! How do I use the digital products? We've provided "How to" guides within each of our purchases. If you have any questions regarding using the products, please send us an email and we'll be happy to assist you - hello@modelshop.store

What the heck is a lightroom preset, anyways? Presets are kind of like filters for your photos, but a million times better. They are used with the app "Adobe Lightroom". Have you ever seen a social media feed that all have the same tone in the images? Well, that's done with presets. Our presets are premium quality and exclusively made to enhance your photos, all in just one click of an app on your mobile phone. It is time-saving, convenient and change your Instagram page's game.

Can I repurpose ModelShop's products? All ModelShop© products are for personal use only and may not resold, recreated or redistributed, at all or it will be considered copyright infringement and will be persecuted by law. You know, standard procedure, unless otherwise stated as a "Resell" digital product item. Please contact shop email directly for help and/or other inquiries.

Do you offer prints? We are a digital products services, for that, we do not offer physical products or prints, YET. After your payment is processed, you will immediately receive a downloadable file sent to your email, or on the payment confirmation screen after purchased.

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